Return Policy

Effective Date: July 12, 2026

At Lunoria, customer satisfaction is important to us.

Returns

You may return eligible items within 30 days of receiving your order.

To qualify for a return, items must be:

• Unused

• In their original condition

• Returned in the original packaging

Return Shipping Costs

Customers are responsible for all return shipping costs unless the item received is damaged, defective, or incorrect.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 5–10 business days.

Non-Returnable Items

The following items are not eligible for return:

• Gift cards

• Personalized or custom-made products

• Final sale items

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery and include photos of the product and packaging.

Contact Us

For return requests or questions, please contact:

Email: help@get-Lunoria.com

Business Name: Lunoria